Privacy Policy

DB Training Solutions Ltd (Trading as ‘DB Consultancy Solutions) is committed to protecting and respecting your privacy. This document (the “Privacy Policy”) explains our policy regarding any information you might supply to us. Our goal is to protect your information.

This Privacy Policy uses some words with special meanings. These words identified in bold. If you want to know what any words with special meanings mean, simply scroll back till you find the word in bold, where you will also find the relevant explanation.

The ‘Data Controller’ (for the purposes of the Data Protection Act 1998 (the “Act”)) of any personal information that you provide to us through the Website will be DB Training Solutions Ltd. Where you provide personal information via another route to DB Training Solutions Ltd, the Data Controller of such information will be the company to whom you provide it.

 What Information Do We Collect?

The information we collect falls into the following categories (together, the “Information”):

  1. a) Personal information that you provide to us such as your name, address, telephone number, date of birth, credit card number, billing address, email address and details of purchasing preferences (Personal Information) which, we use in accordance with this Privacy Policy.                             
  2. b) Website Use Information – the Website utilises a standard technology called “cookies” and web server logs to collect information about how the Website is used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at the Website, and the websites visited just before and just after the Website (“Website Use Information”).

 Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit http://www.aboutcookies.org  or http://www.allaboutcookies.org.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result. 

If you would like further details in respect of the information we collect and hold about you, please contact our Data Protection Officer whose details are set out below.

 When you engage in certain activities on the Website we may ask you to provide certain information about yourself by filling out and submitting a form. It is completely up to you whether you engage in these activities. We may supplement the Information that you provide with other information that we obtain from our dealings with you or which we receive from other organisations, for example, our commercial partners.

Consent

By using the Website you indicate your consent to us collecting and using your Information (that you provide to us when interacting with DB Training Solutions Ltd) in accordance with the terms of this Privacy Policy, unless you expressly state that such consent is not given. If you do not agree to these terms, please do not use the Website, register or purchase goods and services on the website, or provide your Information to DB Training Solutions Ltd via any other route.

 Security

We take the security of your Information seriously.

We have a committed security policy. We implement a number of security measures to ensure the safety of any Information in our possession or control. The Information is contained on a secure server, which is accessible only by a limited number of employees who have limited access rights to such information. We have security procedures in place to protect our customer database from loss and misuse, and only allow access to it when absolutely necessary, and then under strict guidelines as to what use may be made of the Information contained within it.

 How Will We Use Your Information?

We collect your Information to record and support your participation in the activities you select.

We may use Information:

  • as part of our effort to keep you informed via mail, email, phone or fax about special offers,

and other products and services we offer;

  • for record keeping purposes;
  • to improve the quality of our service;
  • to measure and improve activity on the Website; and
  • to understand your preferences so that we can improve the products or services we offer.

 We will not share or pass your Personal Information (including details of your purchasing preferences) outside of DB Training Solutions Ltd.

We will only disclose your Personal Information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, to enforce or apply our terms and conditions and other agreements, or to protect our rights or property or those of our customers or others.

 Changes to this Privacy Policy

We aim to meet high standards and our policies and procedures are, therefore, constantly under review. From time to time we may change our security and privacy policies. Accordingly we recommend that you check this page periodically, or request a copy of the current Privacy Policy from our Data Protection Officer, in order to keep up to date. (This privacy policy was last updated on 23rd May 2018).

 Updating and Correcting Information

You may correct the Information we hold about you by changing your profile preferences online or by contacting the Data Protection Officer (see contact details below). Please include your name, address, and/or email address when you contact us. We would encourage you to update your personal information promptly if it changes.

 Your Rights to Access Your Information

You have the right to see details of the information that we hold about you. We may charge a small fee towards the cost of administering any request you make. The current fee is £10.00. You may ask us to make any necessary changes to your Personal Information to ensure it is accurate and up-to-date.

 How to Contact Us

If you would like any further information or have any comments about our use of your Information, our Privacy Policy or any aspect of the Website or our service, please contact our Data Protection Officer by any of the following methods:

 Email: admin@dbconsultancysolutions.co.uk Tel: 07886 741677.

Or write to us at: DB Training Solutions Ltd, 15, Malvern Rise Hadfield, Derbyshire, SK13 1QW.